We’ve partnered with a well-known financial services company to find them an Internal Communications Business Partner on a permanent basis. This role reports into the Head of Internal Communications and has no reports.  

This role acts as a strategic interface between the Communication & Engagement team and functional leadership teams to align local communication and engagement plans with company goals. The Business Partner is a trusted advisor to operational leaders, ensuring information flows seamlessly across the function, developing integrated communication plans for internal and key external audiences, strengthening colleague engagement and recognition, enabling teams to navigate business change with confidence, and helping to manage reputational risk.

The hiring manager is looking for a candidate who can bring demonstrable examples of problem solving and business acumen. 

Key Responsibilities:

• Build strong relationships with leaders across HR, Risk, Tech, Data and Finance.
• Partner with senior leaders to design and deliver the functional communication strategy, including a tailored channel matrix to ensure regular, consistent and relevant updates with a clear feedback loop.
• Create high-quality content including announcements, leadership blogs, intranet articles, video scripts, presentations, events, and thought leadership.
• Translate business priorities and operational changes into clear, compelling communication plans that support business goals.
• Track and evaluate communication effectiveness, identifying opportunities to improve channels, processes, and colleague experience.
• Maintain governance standards, ensuring accuracy, clarity, and compliance with regulatory and brand guidelines.

Key Skills and experience:

• Proven experience in internal communications, employee engagement, or corporate communications, ideally within a complex, customer‑focused organisation and highly technical environment.
• Proven experience partnering with senior leaders and influencing stakeholders.
• Confident working with leaders at all levels, offering challenge, guidance, and strategic advice.
• Able to understand and communicate sensitive issues in the most appropriate and engaging way.
• Excellent written and verbal communication skills with an ability to simplify complex information and craft compelling narratives.
• Project management and prioritisation skills.
• A background in tech and/or insurance is beneficial but not essential.

This is a permanent role with c.2 days per week in either the Eastleigh or London office. If the successful candidate is London-based, they’ll need to travel to the Eastleigh head office a few times a month.