We’ve partnered with one of London’s largest housing associations to find them an Internal & Transformation Comms Lead on a permanent basis. This role reports into the Director of Communications, has two reports and is paying up to £70k. 

The successful candidate will have the responsibility of leading both BAU and change communications for the business, with a specific focus on culture change over the next year or so. They will deliver an integrated multi-channel internal communications programme, translating business priorities and complex change initiatives into clear, engaging narratives that help engage and inform colleagues

The hiring manager is ideally looking for candidates who have worked in the housing or NFP sector, though this is flexible. Line management experience is key, as is the ability to develop a comms plan that aligns to business priorities and a largescale transformation agenda. 

Key Responsibilities:

• Develop and inspire a small team of internal communications and engagement professionals
• Develop and implement a robust internal communications strategy aligned with organisational goals, values, and transformation priorities
• Collaborate with the internal communications business partner for the Operations directorate to ensure all programmes resonate with our 1,200 customer-facing colleagues
• Leadership communications: advise the CEO and Executive Board on effective internal communications and engagement, providing them with the resources and support they need to be exceptional communicators
• Oversee all internal communications across internal channels including digital platforms, the intranet, email campaigns and live events, including the business’ monthly townhall meetings

Key Skills:

• Proven track record of developing and leading internal communications and engagement programmes 
• Experience of embedding brand, values and organisational narrative through internal communications and engagement. 
• Excellent stakeholder management skills, with experience advising senior leadership and cross-functional teams. 
• Experience of delivering communications and engagement through organisational change, including restructures, transformation programmes or crisis response.
• Experience working with frontline or dispersed workforces with varying levels of digital access and communication needs.
• Familiarity with digital internal communication platforms.
• Awareness of emerging digital and AI-enabled communication tools.

This is a permanent role with 2 – 3 days per month in the central London office.