£80k – £90k  |  Perm  |  Berkshire (3 days p/w in office)

We are pleased to be partnering exclusively with a large organisation in Berkshire to search for an Operational Communications Leader to join the team. This role will lead the operational delivery within the Comms function, acting as a central hub for creative production, events and general communications support to a wide range of internal and external stakeholders. The role will work closely with Communications Business Partners to ensure creative and logistical activities are delivered efficiently and in line with the annual communications strategy. A key focus of the role will be to develop a new ‘digital front door’ for the function, providing colleagues with templates, toolkits, presentations and advice.

The role has accountability for:

• Operational delivery – ensuring the seamless delivery of high-quality visual and creative output that support strategic communications and brand consistency.
• Team Leadership – leading a team of people across design and events to develop a high-performing culture.
• Process and Resource Management – owning the systems and processes for incoming requests, resource allocation, prioritisation, all in alignment with the annual comms strategy and calendar.
• Service Enablement – developing a self-serve communications support platform, allowing colleagues to access templates, toolkits and guidance.

You will need to be:

• A process-focussed leader – you have strong operational experience, able to balance delivery with service improvement. You are an expert in designing efficient workflows to manage operational requests.
• An effective communicator and influencer – you can coach/mentor team members, as well as winning the confidence/trust of ExCo, board members and external stakeholder groups.
• A strategic thinker with business, commercial and financial acumen – you can translate strategic communication briefs into clear deliverables, working closely with Communications Business Partners.
• Flexible and resilient – you can build a full-year calendar to support process and resource management, while also being adaptable to the changing needs of the organisation.